Friday, February 12, 2010

Ground Control to Major Tom

I like to talk about technology. I claim no technical acumen; I am the voice of the purely average user. I do not speak, or understand, tech talk, but I do have tremendous respect for those who do. I just hope and pray they do not speak “geek” to me.

A good technology experience can put you over the moon, without requiring a degree in rocket science. I find no joy in tinkering or toiling over a computer or electronic device, and I know I’ve got trouble when I continually default to the ‘shut down and reboot’.

Last week I decided it was high time I deal with some chronic problems I was encountering with a very important computer program, critical to my work. I had been shutting down and rebooting for months, and felt empowered as I sent off an email to the support desk, anticipating that my problems would be magically corrected with the checking, or un-checking, of an obscure box or two.

The very prompt and polite response appeared to come from another planet, in a completely unfamiliar language. However, it did give me an answer to my problems: I’ll just continue to live with them.

Below, is just a portion, of the alien instructions I received…

“1. Click on the Start button
2. Click on Control Panel
3. If you are using Windows XP Category view click on Sounds, Speech and Audio Devices (if you are using Windows Classic view skip to step 4) 4. Click or Double Click if you skipped step 3) on Sounds and Audio Devices 5. Select the Audio tab 6. Make sure that "Use only default devices" is unchecked 7. Click the OK button

Look for a file called tts.ini. Its location is the following:
C:\\Program Files\\ZoomText 9.1. Open the file in notepad. Look for something in that file that looks like what I have below:


Kate 16k]
comment=NeoSpeech Kate - AiSquared engine
ENGINE_NAME=NeoSpeech English [Ai Squared (v2)] ENGINE_NAME_LOW=NeoSpeech English [Ai Squared (v2)] VOICE_NAME=Kate DESCRIPTION=

In the section that has the following: EnableOnlyDefinedTTS=0 change it to read this:


Then save the changes and do a reboot and then see if that helps.”


1 comment:

  1. It's really very simple. Allow me to translate:

    1. Click on the Start Button
    2. Locate a nearby sledge hammer
    3. Smash vigorously and repeatedly into screen
    4. Click Save


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