Saturday, June 4, 2011

This is Your Brain on a Cellular Network

My sister instructed my (almost) twelve year old nephew
Evan to take the phone out of his pants pocket because it may cause
sterility. Before that she insisted he keep the laptop off his lap for
the very same reason.

We called our favorite pediatrician for advice and he said "there is no
literature." Evan asked, "What does that mean?" I said, "I guess it
means there is no warning as of now, in writing, from the American
Academy of Pediatrics." He put the phone back in his pocket.

Then my most trusted advisors, Anderson Cooper and
Sanjay Gupta, challenged the very reports that previously gave
us a false sense of security. Apparently there is evidence that
radiation from a mobile phone pressed up against your ear does have an
effect on your brain cells. In fact they discovered that the instructions that come with the
Blackberry and the iPhone recommend keeping the phone approximately 1
inch away from your head when in use. This is printed in black and white
right inside of their user's manual --- that no one ever reads!

Anderson, Sanjay, and I have stopped this risky behavior. We are
talking only while plugged in to an ear piece. And the phones are no
longer in our pants.

So, now Evan has to move the phone away from his head --- and so does
his Mom. And might I suggest...so do you!


Monday, February 21, 2011

Bing Go

I was a little devastated, in November, when I learned that my favorite free directory assistance, GOOG 411. was about to be discontinued. What? How could this be? I stuck with GOOG for almost two years and I'd grown to love it.

Turns out GOOG 411 had a hidden agenda. Google was using my 'Long Island accent' to develop other, more advanced, speech recognition programs like Voice Search, Voice Input, and Voice Actions for mobile phones. In order to build a robust speech model they needed to collect thousands of pronunciations, syllables, intonations, and inflections.

The discovery that I was a participant in Google's ambitious project to move voice activated computing to a new level turned my devastation into delight. Among other things, maybe this massive collection of utterances will minimize the number of times I hear-- "Sorry I didn't get that," because the program is not processing my manner of speaking.

Directory assistance is quickly becoming a thing of the past -- it's demise accelerated buy the ridiculous $2 charge per call. Our phones are smart and the options for free information are abundant. A simple Internet search will deliver the phone number or address you need in less time than it takes to ask.

Just as I was learning to live without GOOG one of my best informants hooked me up with Bing 411 (compliments of Microsoft). I immediately got into it. Bing 411 will search by city for business listings and can connect to other directories for weather, movies, sports, news, time, travel, driving directions and even cheap gas. I like it.

Try it, you might like it too...800-BING 411 (800-246-4411).

Wednesday, January 19, 2011

Apple Leads the Way for EVERYONE

Last Friday I joined Mark Ackermann, Lighthouse CEO, in a phone conversation with Mark Kellner of The Washington Times to talk about the phe-nom that is accessible technology. I'm delighted to report that this journalist really got the point.


KELLNER: Apple leads in 'assistive technology' for the blind
By Mark A. Kellner
-
The Washington Times
4:44 p.m., Tuesday, January 18, 2011


If there's anything that can scare most of us - and with good reason
it's the prospect of losing one's sight, or having it severely damaged.
It's not just total blindness; diseases such as macular degeneration, in
which damage to the retina causes a loss of vision in the macula, the
center of vision, often strikes older people, but it can also affect
young adults and others.

(That anxiety is, apparently, widely shared: According to an October
2010 poll by Harris Interactive, 82 percent of Americans fear losing
their vision, the highest proportion among the five senses, and more
than 10 times the next-highest fear, loss of hearing at 8 percent.)

The introduction of the Braille alphabet, which lets people "read" by
touch, has been an advancement, but as then-Gov. David A. Paterson told
the New York Times on Dec. 26 of last year, "You can't Braille the daily
newspaper."

How can those with limited vision, or even no vision at all, be
mainstreamed in today's tech-intensive world? Mark Ackermann and Dorrie
Rush have some answers. Mr. Ackermann is president and CEO, and Ms. Rush
is director of marketing for "assistive technology" at Lighthouse
International, www.lighthouse.org, a New York-based agency helping those
with vision-loss issues.

The 105-year-old Lighthouse is widely known in New York City, having
provided education, job training and living assistance for those who
need it. The group has a massive facility on East 59th Street in
Manhattan that has served thousands.

Today's distributed world needs distributed solutions, however: People
can live and work just about anywhere, and, as Ms. Rush's example would
suggest, even thrive, despite her having Stargardt's disease, which, she
writes, "results in progressive loss of central vision."

But Ms. Rush uses an iPhone and an iPad, both from Apple Inc. She works
on a Windows-based personal computer at her office, and an Apple iMac at
home. She's a blogger (http://dorriessight.blogspot.com/) and an
enthusiast.

"I'm 52 years old and I want to be like the other kids," Ms. Rush said
in a Jan. 14 telephone interview. Having assistive technology which
either greatly enlarges the screen display or reads aloud text on a
computer screen is vital, she said: "It means I can continue a
relatively normal life; I can work. It is something that everyone
dealing with vision loss fears losing, which is his or her ability to
work."

More important, Ms. Rush's iPad and iPhone look just like yours and mine
would. Instead of carrying something which shouts "I'm using a special
product," users can fit in with the crowd, and that's a plus.


Read more...


Wednesday, January 12, 2011

Verizon Comes to the Party

Yesterday Verizon made an honest woman of me, finally. I was beginning
to doubt my certainty that Verizon would get the iPhone when AT&T's
exclusive expired. Over and over I assured Verizon customers unwilling to switch wireless carriers (as I did) that the iPhone was coming to Verizon - for sure!

It was surprising that many Verizon customers were more attached
emotionally than contractually. Even in the face of the most popular
mobile phone in the world becoming fully accessible to people with
impaired vision - many customers of Verizon would not budge. It was not
as if they had a viable option -- In terms of accessibility no other
mobile phone comes close.

Last January I began stating with pure certitude that Verizon's iPhone
was imminent. When the first quarter of 2010 came and went I
repositioned my prediction into Q2. By the third quarter I was so sure I
was ready to bet money on it. Then in the fourth quarter I realized my
best bet was to shut my mouth.

Disillusioned, I consulted my reliable sources at Apple and at Verizon -
their lips were sealed. Clearly I had been outsmarted by Apple's wildly successful no-hype approach to all launches - SWEAR EVERYONE TO SECRECY!

So I stopped offering my predictions on the coming of the iPhone to Verizon and I told myself to not to be so sure of things I am not sure of.

And then the announcement comes - Verizon is indeed coming to the party!!

The news not only pleased me immensely, it also put a "spring" in Jon Stewart's step, as he too apparently had been anxiously awaiting another iPhone option. For his hilarious tribute to AT&T on the Daily Show click here.


Saturday, November 27, 2010

Too Many Messages

There is TMI (Too Much Information) and then there is TMM (Too Many Messages). TMI is when someone shares with you a personal detail about themselves that you wish they hadn’t. TMM is when you have too many open channels on which messages are sent to you and you just can’t manage them all.

Have you noticed that messages do not get answered as swiftly as they used to --- if at all. Why are we experiencing more and more lost emails, unanswered voice mail, unread text messages? In an age of constant contact --- our connection often seems completely unreliable. How many times have you asked (or been asked) in an exasperated tone, “Did you get my message?!!”

We know that digital messages can destroy relationships and wreck careers. It seems they can also do a fair amount of damage when they are not retrieved. Even a nonresponse has the ability to conjure up devastating scenarios in our heads that may have no basis in fact whatsoever.

Did I send the message to the wrong person? Is she mad at me? Was it something I said? Did they find my message disturbing? Have I offended him?

It happens, messages slip through the cracks. I have 3 email addresses, 3 different voice mail accounts, and add on that text messages. This is probably pretty average these days. I don’t check everything every day and miss a message here and there and I have been especially negligent with my FaceBook and Twitter accounts. I apologize.

Obviously, we all need to learn to manage our messages more efficiently. In this environment it is no wonder people are not getting back to us. The lack of response to your message may not be personal at all – it’s probably just TMM.